%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250721165807+00'00') /ModDate (D:20250721165807+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 2185 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 454.082 521.469 292.652 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 454.457 520.719 291.902 re S 0.773 0.773 0.773 rg 61.016 469.832 m 550.984 469.832 l 550.984 470.582 l 61.016 470.582 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(EXTERNAL EMAILS NOT DELIVERED)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(June 05,2021)] TJ ET BT 160.079 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 174.587 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Since Friday, 30 April, many external emails have not been delivered to SU staff and student mailboxes. These messages )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(have been placed under quarantine by Microsoft for security reasons.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(The issue was reported to Microsoft earlier this week and is receiving urgent attention from both Microsoft's engineers as )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(well as our own system engineers. )] TJ ET BT 61.016 575.464 Td /F4 9.0 Tf [(We realise that important messages might have been queued and therefore we will release all pending messages )] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(tomorrow \(\(Friday, 7 May\) afternoon at 16:00 as a temporary solution to the problem.)] TJ ET BT 61.016 544.486 Td /F1 9.0 Tf [(Please take note that messages could include spam or phishing emails and you need to be extra careful when )] TJ ET BT 61.016 533.497 Td /F1 9.0 Tf [(dealing with these particular messages.)] TJ ET BT 61.016 513.508 Td /F4 9.0 Tf [(We apologise for the inconvenience and hope that the situation will be resolved soon. )] TJ ET BT 61.016 502.519 Td /F4 9.0 Tf [(Any enquiries regarding this can be logged on the )] TJ ET 0.373 0.169 0.255 rg BT 261.626 502.519 Td /F4 9.0 Tf [(ICT Partner Portal.)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 261.626 501.368 m 336.650 501.368 l S 0.400 0.400 0.400 rg BT 61.016 484.030 Td /F2 9.0 Tf [(Posted in:News,Notices,Security | | With 0 comments)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 261.6257 501.6862 336.6497 510.8437 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://servicedesk.sun.ac.za) >> endobj xref 0 14 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000305 00000 n 0000000334 00000 n 0000000472 00000 n 0000000554 00000 n 0000002791 00000 n 0000002903 00000 n 0000003018 00000 n 0000003138 00000 n 0000003246 00000 n 0000003374 00000 n trailer << /Size 14 /Root 1 0 R /Info 5 0 R >> startxref 3454 %%EOF News « Informasietegnologie
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Bespoke Research ICT Service Desk launched

Monday, May 3rd, 2021

A collaborative effort between the SU Research Support Teams (including LIS, DRD, IT, and IG) saw the development of a bespoke Research ICT Service Desk. 

The Service Desk is an intuitive portal so SU researchers have one place to go for services and advice specifically related to research information and communications technology (Research ICT).

This includes services and advice related to data collection, data storage, data transfer, data visualisation, and more. Bringing the SU Research Support Teams together on one platform improves collaboration and knowledge sharing across teams to address researchers’ requirements more efficiently.

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POPIA: How valuable is personal information?

Thursday, April 15th, 2021

Personal information has value—to the individual, to researchers, to the University, and to malicious attackers. The first step towards appropriately securing personal information involves building a proper understanding of the value of the personal information you use for institutional processes and research projects.

The Division for Information Governance has launched an online privacy impact self-assessment tool. The assessment allows you to quickly assess the value of personal information based on legislative definitions and how the information may be abused by malicious users. The assessment results provide further guidance on addressing the risks associated with working with higher value personal information.

For the more complex or higher value institutional processes and research projects, the Division offers facilitated impact assessments. For more details, visit www.sun.ac.za/privacy or contact privacy@sun.ac.za.

Also read our previous article, “Getting ready for the Protection of Personal Information Act”  here.

[Article provided by Division for Information Governance]

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WiFi access via eduroam

Thursday, April 8th, 2021

Since the beginning of this year the MatiesWiFi service is no longer available for any staff or students for access to WiFi on campus. Instead you will be required to use eduroam for wireless connections. This change was mainly made to ensure better security. More information.  

To further improve security and comply to eduroam’s GEANT guidelines we had to implement a new security certificate. This certificate will lead to better performance and speed up the sign-on process in future.

If you connect and sign on to eduroam on a Windows device, depending on the versions, you will be prompted with a messages This will happen only once. Click on Connect and continue working as usual.  Similar messages will appear if you work on devices with Linux or Apple operating systems.

NB. Please take note that you need to enter your full sun email address when signing on to eduroam.

 

 

 

 

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Interactive campus map shows WiFi in buildings

Thursday, April 1st, 2021

Almost a year ago Facilities Management introduced their custom-made, interactive campus map. This online application was developed in collaboration with Information Technology and Esri South Africa and is particularly handy for new students who are not yet familiar with our campus. More on the app’s functionality.

One of the useful functions that has been added over time is a layer which indicates WiFi availability in buildings. To access the WiFi layer, just follow the instructions below. 

  1. Open https://campusmap.sun.ac.za/in your browser.
  2. Select Proceed. 

 

3. Click on the layers-icon (circled in red below)

 

4. Select Campus WiFi Coverage

 

Although the campus map is live, it is continuously improved and updated as new needs arise from its users. 

For enquiries and suggestions, you are welcome to  contact Facilities Management. 

SU releases first interactive campus map

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SUNLearn support for students

Thursday, April 1st, 2021

Are you a Matie? Then you use SUNLearn.

Face-to-Face SUNLearn Support for students is now available at the IT Hub on Monday, Wednesday and Friday from 09h00-17h00.

Do you need assistance with:

  • SUNLearn access and log in issues?
  • Basic SUNLearn site navigation?
  • Accessing courses and course materials?
  • Knowing what to expect when your assessments are due?
  • Struggling to submit an assignment or find your Turnitin report?

Then set up an appointment today by sending an email to: angunge@sun.ac.za

We also offer weekly webinars for basic SUNLearn training for students on Tuesday and Friday at 18h00.

To make a booking for individualised SUNLearn assistance and support, please email angunge@sun.ac.za

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