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Tweaking the filter )] TJ ET BT 61.016 518.530 Td /F4 9.0 Tf [(can be tricky we don't want you to miss important emails, but at )] TJ ET BT 61.016 507.541 Td /F4 9.0 Tf [(the same time it's our responsibility to protect you and all our staff )] TJ ET BT 61.016 496.552 Td /F4 9.0 Tf [(from harmful attacks.)] TJ ET BT 61.016 476.563 Td /F4 9.0 Tf [(For this reason, it's important that you regularly look in your Junk )] TJ ET BT 61.016 465.574 Td /F4 9.0 Tf [(Email folder in case the spam filter might have relayed it there.)] TJ ET BT 61.016 445.585 Td /F4 9.0 Tf [(The main purpose of Microsoft Outlook's Junk Email Filter helps )] TJ ET BT 61.016 434.596 Td /F4 9.0 Tf [(is to reduce unwanted email messages in your Inbox. Junk email, )] TJ ET BT 61.016 423.607 Td /F4 9.0 Tf [(also known as spam, is moved by the filter away to the Junk )] TJ ET BT 61.016 412.618 Td /F4 9.0 Tf [(Email folder. This is done at an institutional level by Microsoft \(as )] TJ ET BT 61.016 401.629 Td /F4 9.0 Tf [(mentioned above\), but you can also flag or "un"flag messages from a person or company as Junk email.)] TJ ET 0.373 0.169 0.255 rg BT 61.016 381.640 Td /F4 9.0 Tf [(How to change your spam filter's preferences.)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 380.489 m 243.806 380.489 l S BT 61.016 370.651 Td /F4 9.0 Tf [(How to tag an email as junk mail.)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 369.500 m 193.064 369.500 l S BT 61.016 359.662 Td /F4 9.0 Tf [(How to report spam or junk email to Microsoft.)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 358.511 m 244.571 358.511 l S 0.153 0.153 0.153 rg BT 244.571 359.662 Td /F4 9.0 Tf [( \(downloadable PDF-document\))] TJ ET BT 61.016 339.673 Td /F4 9.0 Tf [(If you have any questions, please log a request on the )] TJ ET 0.373 0.169 0.255 rg BT 279.149 339.673 Td /F4 9.0 Tf [(ICT Partner Portal.)] TJ ET 0.18 w 0 J [ ] 0 d 279.149 338.522 m 354.173 338.522 l S 0.400 0.400 0.400 rg BT 61.016 321.184 Td /F2 9.0 Tf [(Posted in:E-mail,Notices,Tips | | With 0 comments)] TJ ET q 225.000 0 0 225.000 325.984 421.211 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 81.0227 614.6092 325.1297 623.7667 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (https://blogs.sun.ac.za/it/en/2020/03/additional-microsoft-security-for-email-activated/) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 603.6202 103.0367 612.7777 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (https://blogs.sun.ac.za/it/en/2020/03/additional-microsoft-security-for-email-activated/) >> endobj 16 0 obj << /Type /Annot /Subtype /Link /A 17 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 380.8072 243.8057 389.9647 ] >> endobj 17 0 obj << /Type /Action /S /URI /URI (https://support.office.com/en-us/article/changing-the-level-of-protection-e89c12d8-9d61-4320-8c57-d982c8d52f6b) >> endobj 18 0 obj << /Type /Annot /Subtype /Link /A 19 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 369.8182 193.0637 378.9757 ] >> endobj 19 0 obj << /Type /Action /S /URI /URI (https://support.office.com/en-us/article/Video-Block-unwanted-mail-a3cda7e7-03ab-4188-9a9c-0f05e6a41e75) >> endobj 20 0 obj << /Type /Annot /Subtype /Link /A 21 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 358.8292 244.5707 367.9867 ] >> endobj 21 0 obj << /Type /Action /S /URI /URI (http://admin.sun.ac.za/Infoteg/dokumente/Report_junkmail.pdf) >> endobj 22 0 obj << /Type /Annot /Subtype /Link /A 23 0 R /Border [0 0 0] /H /I /Rect [ 279.1487 338.8402 354.1727 347.9977 ] >> endobj 23 0 obj << /Type /Action /S /URI /URI (http://servicedesk.sun.ac.za) >> endobj 24 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 300 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 7855>> stream JFIF,,ExifMM*C    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$,,"D !1A"Qaq2#5BRs6Sbr$&34Cc%t&!12AQ"qBRa ?R uh֏YdQ-n_m;.n=ܜ޾nSܠJ|wo>>\s""" """ """ """ """ """ """ ""lm.{Z7O8]4 k}_ϑ\󹐎]^|w;˓a;Xأ52Tc'wWUW i]^\ӇX;RmI$dv|A.0N,?hQUhnP&p98v.wSPm  0= e.վB Â`m)H[n]-7iBhh׌HAa""  }(mq={Ldw3Eh|22@-;;i_$m :[rg{=DYnr=z>>pb-SI%GuGzH+t)sv䪵Mq뺥|6@1 y^V;VQ\&tC2n޸#D#cgymZ.ofN\Ρ舢 7kUU+jOՖg85j-SHc8j^kE5C.Cp+׏ {xg'KFm*"#LָM#z|wp˭OS0!`$eVg<8`,)bX#کlOwtUH99/}ڗHh'MYz8LNw}ӗVԉCd/0v6+< 17 z*[ ܲtjM-TSs(+TGmF2؞`>^2v5kzK`{OY!\;LѷzlV&|{r״z"" """ """ """ "" 4 wS$AU ɤ2j}ўQ2=U霰{|6oY%N+89s$`8{ F|=+oNmNY*qN$˩.R~0)|k"cV>{Wu:_+UGUoa|' 2'ѹq.=5TOԒHl=jG[y:YQT6hGrmx>ʋ9iV<';_*gtދ?@K5猁汤XB湱C\Cs[xgn]1ßʴ/!Y \=; #o[ZUNJ3?=dעQFO #WMpvGaM*K6pd#q,VЏP>17.GxYp .,o<2+>Sn3\$X]SbU>J`bqf|qZ[P6#亂nϸ%c;41rFZ?==ߧf9VΘaT;cje!ɤJR^kM=:ݹMSqQ8pk9]XsNViI;f>7-xAue\ !ܶՂwseD@DDD@DDD@DDD@DD' VJm_.]|c/uY[\VҵQ 2(enq )M9;עq a SاsbWBbwt`.e%+g'g8' mU;?u)㥘:6y`YE|쬵2UO3'i9AgM/4 ښڗ"zK/ uqϓWӝhU$ c8ȎoSBa׶)$O q-WbS6\e彎P~BYmx7v]J 3[]AR%,;Р)Y4m9,A|oX'Y*˷߬|ۇ8sVeik+aXYUKG,w|zIvwQm穾x_XYn|H e7]acw? h=mM/8 nc yFFFOOj*_OSjM2ZN;mC$isCe}$drV3Gu;>+o_BRr@^GS8y(o|3SA΀Okn"+EEepa-c#أE$,hVwn\ї=0twS!&*inc' Ĩ+U. 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Extra layer of security added to campus computers

Monday, August 2nd, 2021

Cyber crime is a constantly evolving field. Even though the majority of viruses were created as pranks, it’s essential to stay informed of the various risks that exist on the internet if you want to stay safe online. Here’s a breakdown of the basics: 

Malware, or malicious software, is a catch-all term for any type of malicious computer program. Malware is the most common type of online threat.

Ransomware is an emerging form of malware that locks the user out of their files or their device, then demands an anonymous online payment to restore access.

Adware is a form of malware that hides on your device and serves you advertisements. Some adware also monitors your behaviour online so it can target you with specific ads.

Spyware is a form of malware that hides on your device, monitors your activity, and steals sensitive information like bank details and passwords.

The world of cyber crime is very similar to that of technology. Every year, new trends, breakthroughs, and tools emerge.

You’ve probably noticed a Malwarebytes Threat Scan icon on your desktop or laptop (Figure 1). Don’t worry, this isn’t a brand-new type of malware. Stellenbosch University’s IT department has added an extra layer of security to campus computers.

Figure 1

Malwarebytes Incident Response is the trusted standard in automated endpoint remediation. Unfortunately, with the current environment, some malware will return after removal and Malwarebytes will prompt you to initiate a restart (Figure 2).

Figure 2

This is because the malware will sync to your browsers profile and will be synced back to your device after it has been removed.  If you are experiencing such daily prompts for restarts by Malwarebytes, we suggest that you log a request on the ICT Partner Portal for a technician to assist with further remediation.

[ARTICLE BY BRADLEY VAN DER VENTER]

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The Protection of Personal Information Act (POPIA) is here

Sunday, July 4th, 2021

The Protection of Personal Information Act (4 of 2013) (POPIA) is in full effect from 1 July 2021.  A brief summary of the POPIA Act is available here.

To support the University community’s readiness for POPIA, the Division for Information Governance has launched a series of guides and tools at www.sun.ac.za/privacy, including our institutional privacy regulations, an online privacy impact self-assessment, and channels for reporting incidents or breaches of personal information.

The Division for Information Governance also offers awareness sessions, facilitated privacy impact assessments, and internal advisory and consulting services by request. For more details, contact privacy@sun.ac.za

Also read POPIA: How valuable is personal information?

Everlytic, the digital messaging platform, also has various of helpful articles on its website, as well as a handy POPIA Powerpoint guide.

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IT HUB closed

Wednesday, June 9th, 2021

The IT HUB has been closed this morning due to a positive COVID case of one of the staff members. 

For urgent issues students can go to their Computer User Areas (CUAs) for assistance or for less urgent problems, log a request on servicedesk.sun.ac.za.

IT HUB will be closed until Friday, but we will monitor the situation and keep you updated. 

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Dell Optiplex All-in-One PCs for sale

Monday, May 31st, 2021

We currently have 20 Dell Optiplex All-in-One desktops in stock for sale. These PCs are available immediately.

The specifications are as follows:

Processor: i7-10700 (8 Cores/16MB/16T/2.9GHz to 4.8GHz/65W)
Hard drive: M.2 512GB SSD
Memory: 16GB, 1x16GB
Monitor: AIO 23.8″ FHD 1920×1080 IPS Touch

More information is also available on Dell’s website.

Price: R18,170.00  (VAT inclusive)

These desktops are only for sale to SU departments. Unfortunately no private sales are allowed. 

If you department is interested in purchasing one of these desktops, please log a request on servicedesk.sun.ac.za with the description: “AIO available”.

 

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External emails not delivered

Thursday, May 6th, 2021

Since Friday, 30 April, many external emails have not been delivered to SU staff and student mailboxes. These messages have been placed under quarantine by Microsoft for security reasons.

The issue was reported to Microsoft earlier this week and is receiving urgent attention from both Microsoft’s engineers as well as our own system engineers. 

We realise that important messages might have been queued and therefore we will release all pending messages tomorrow ((Friday, 7 May) afternoon at 16:00 as a temporary solution to the problem.

Please take note that messages could include spam or phishing emails and you need to be extra careful when dealing with these particular messages.

We apologise for the inconvenience and hope that the situation will be resolved soon. 
Any enquiries regarding this can be logged on the ICT Partner Portal.

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