%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 15 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R /I2 17 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250707135907+00'00') /ModDate (D:20250707135907+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4494 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 91.769 521.469 654.965 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 91.769 l 565.984 91.769 l 565.984 745.984 l f 45.266 746.734 m 45.266 91.769 l 46.016 91.769 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(MICROSOFT TEAMS PERFORMANCE TIPS)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(June 07,2021)] TJ ET BT 160.079 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 174.587 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Many SU staff members have experienced lost connections during a Teams meeting or sometimes have technical glitches )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(such as poor or broken voice connections. With this short article, we provide some tips to ensure that your next Teams )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(meeting has minimum disruptions. The tips are split into three categories:)] TJ ET BT 78.360 595.469 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 595.453 Td /F4 9.0 Tf [(Good practices)] TJ ET BT 78.360 584.480 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 584.464 Td /F4 9.0 Tf [(Preparing for a trouble-free meeting)] TJ ET BT 78.360 573.491 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 573.475 Td /F4 9.0 Tf [(Steps to take if you experience a poor connection)] TJ ET BT 61.016 553.486 Td /F1 9.0 Tf [(The good practices include:)] TJ ET BT 78.360 533.513 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 533.497 Td /F4 9.0 Tf [(Regularly shut down and restart your PC at least once a day. The shut down and restart cleans the PC of )] TJ ET BT 91.016 522.508 Td /F4 9.0 Tf [(processes taking up resources. A good habit is to shut down at the end of the workday, and start fresh in the )] TJ ET BT 91.016 511.519 Td /F4 9.0 Tf [(morning.)] TJ ET BT 78.360 500.546 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 500.530 Td /F4 9.0 Tf [(Regularly run updates, ensuring that the operating system and applications are up to date. This should happen )] TJ ET BT 91.016 489.541 Td /F4 9.0 Tf [(almost automatically on University owned PCs.)] TJ ET BT 78.360 478.568 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 478.552 Td /F4 9.0 Tf [(Regularly run virus checks.)] TJ ET BT 61.016 458.563 Td /F1 9.0 Tf [(Preparing for a trouble-free meeting - especially important if you are the host or presenter for a meeting:)] TJ ET BT 78.360 438.590 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 438.574 Td /F4 9.0 Tf [(Close all unnecessary applications.)] TJ ET BT 78.360 427.601 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 427.585 Td /F4 9.0 Tf [(Test if you have sufficient Internet bandwidth available. You can do this by running an Internet bandwidth test at )] TJ ET 0.373 0.169 0.255 rg BT 91.016 416.596 Td /F4 9.0 Tf [(Speedtest by Ookla - The Global Broadband Speed Test)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 91.016 415.445 m 316.637 415.445 l S 0.153 0.153 0.153 rg BT 316.637 416.596 Td /F4 9.0 Tf [(. )] TJ ET BT 91.016 405.607 Td /F4 9.0 Tf [(For voice only and sharing images you need less than one MB/second. 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If you share your Internet with other users \(e.g. at home\), ensure that the others know and do not hog the Internet )] TJ ET BT 61.016 729.204 Td /F4 9.0 Tf [(connection. \(e.g. do not play video, stream content, run updates\).)] TJ ET BT 61.016 718.215 Td /F4 9.0 Tf [(Turn the camera off and use audio only if the speed test or PC resources tests did show limitations.)] TJ ET BT 61.016 698.226 Td /F4 9.0 Tf [(6. If you are the host or presenter and have doubts about your Internet connection, rather work from your office on campus )] TJ ET BT 61.016 687.237 Td /F4 9.0 Tf [(where you are unlikely to run into limitations. Use Ethernet \(a cable connection to your router\) rather than Wi-Fi if you have )] TJ ET BT 61.016 676.248 Td /F4 9.0 Tf [(Ethernet available.)] TJ ET BT 61.016 656.259 Td /F4 9.0 Tf [(7. Have a second device with Microsoft Teams as a standby, e.g. a mobile phone with an LTE data connection. Practice )] TJ ET BT 61.016 645.270 Td /F4 9.0 Tf [(switching devices so that you are familiar with how it works before you host a meeting.)] TJ ET BT 61.016 625.281 Td /F1 9.0 Tf [(Steps to take if you experience a poor connection:)] TJ ET BT 78.360 605.308 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 605.292 Td /F4 9.0 Tf [(Turn the camera off if it was on.)] TJ ET BT 78.360 594.319 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 594.303 Td /F4 9.0 Tf [(Turn off incoming video: \(last item under the three dots menu\).)] TJ ET BT 91.016 583.314 Td /F4 9.0 Tf [(You will still be able to see shared screens and comments.)] TJ ET q 129.000 0 0 225.000 61.016 347.116 cm /I2 Do Q BT 61.016 329.325 Td /F4 9.0 Tf [(3. Switch to another device as a last resort, for example MS Teams on your mobile phone or tablet.)] TJ ET 0.400 0.400 0.400 rg BT 61.016 310.836 Td /F2 9.0 Tf [(Posted in:Communication,News,Tips,Training | | With 0 comments)] TJ ET endstream endobj 17 0 obj << /Type /XObject /Subtype /Image /Width 172 /Height 300 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 5993>> stream JFIFC    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$,A!12AQqSa"BRTs#35$bdr/!RSaQ12"4qr ?_+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?tLaa|6 oSAUG^٭v/5"慲N sV#A +q0(**gm7AH\H%̈́b4:Y*HACn:6At66 y hN\O nj>0bsAp#RCAa-1Ҙ!PW-p b"5-El킖 g1;Y  S YصM,Un~b[셁TWxӖ5aËEqJ+ #|p1͍\Xf-P3l7>S("b5l*HhZoѓhh@A?d{M>j1)`Jw׺ ssAUTSF衒B? öow:q fg - eߴ>kejP3 hus|o;~~~gUgΨ#:x3Ψ#:x3 44V=^7c9X]n=kq>OhSk4(1lF6- Xn T uf])RXwL|iP>](Z-?뿖euO2:AQ6xKA`qm=M~8br5*Xf5-K)a|I&RHXVLRKRȡnc,ִo"=i p͐0Y ; RL2,DNas.z}Īil5C$AMPˇTy85n4">k@P.zM|gYh,pds8-ptd\~Md$-6sÿ(=Jχ,=؃U6: qsXIԒY _*/_Ոÿ WbU|⪺vHME *A s[@O@N&RN GL/xNam 'Xmo5"[l9]s-= @@@@@@@@A"ݐzL#>r|,wn(8 ZؕMa1<ۃm,èZsqjuU3PGFvmk|AA)o`.}ݐyr$Qq {IkID5Ťn ؄:i^,^P4A!#=\PhoPa.7vAjبC\yZna&k^#IIS[쑄͙\ }Z)RSX+l ٚ#lli (`^o٦bX%11f /F6A=< @G潷t+j~ZIIC43"q$w}R @@@@@@@@A"ݐ^3((ڴt: MVWAN4BG{\0mA} sh'~v1౥m6c-Emqq{ sch..`IQg1`8PN56$=ѽiA A(˅4A 6a\mmG1zbUtՎg2ļoz j :S}AvUfX o ?iq8ev_6kr: I`2: QQ%TO3I![yAcܠ \ntJ2i㨖ϙlQn@믶O l*,ѯ˥0 *f103Fc뛑˒ > G8/ 68_K{ČF3Sw\:| v |kc " A(&[ub5fbbbbbboPa.7vAwAM_l8(Pê<䴍htf:W2wN\B=WM$C3_h+HwdG312Ge#ˋr71mPZ\Ѽ@Tr$QqKE笧|ulC~]jmƫ1s쑍6#3r\MDp)!vakuid;A CۂC@XCl~k4K ?hFXn] r A(^BBBBBBBBBBB A(kjYl6N#H&/avA4pAq&ɲ107}۽kHctcs;RԏVTucܠ \n L$\I$rNAE` @@@dacܠ \nIMP:ZgJK-A,f1qQM |Qr'oAhgfY=-fm7)$^j:x^*=ο>V%M,2C9 8ZZWgMaÙ$7yc7 {>3z@Ѿ L{ }Kd8X|q"s^6 Sb%ϩN` @I НU |,(3kCA[Oq~H*V? 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Microsoft 365 vs. Office 365: What’s the difference?

Tuesday, June 4th, 2019

Microsoft 365 vs. Office 365: What’s the difference?

There is a lot to be said for consistency in product names, but when you have dozens of products with multiple versions of each, similar names can get confusing fast. Yes, Microsoft we are referring to you …

Microsoft introduced Microsoft 365, a bundle of existing products under one license. The name is similar to the already existing Office 365 (and the recently renamed Dynamics 365). In fact, a lot of people already inadvertently called Office 365 by the name of Microsoft 365.

So, it’s easy to see how the two products can be confused. It gets even more confusing when you learn Microsoft 365 includes Office 365.

Let’s break down the differences:

The Short Version

Office 365 is a cloud-based suite of productivity apps like Outlook, Word, PowerPoint, and more. Microsoft 365 is a bundle of services including Office 365, plus several other services including Windows 10 Enterprise.

The Long Version

Office 365

Office 365 is a cloud-based suite of apps and services centred around business productivity. It includes some apps you’re probably already familiar with like Microsoft Outlook, Word, PowerPoint, Excel, Skype for Business, SharePoint, OneDrive and Teams, along with robust productivity, collaboration, and security features. 

Microsoft 365

Microsoft 365 is a bundle of services that includes Office 365. It also includes Windows 10 Enterprise, Enterprise Mobility + Security (EMS), and machine learning. As the title implies, it’s more geared towards larger organisations that wants a single, secure platform with which to share and collaborate. It includes strong data security features on top of Windows 10 Pro and Office 365.

What’s included in Microsoft 365 in comparison to Office 365?

Both products come with the ability to have fully installed Office applications on tablets, phones and PCs, as well as the web browser versions. You get 1TB of personal file storage, as well as business class email and calendars. You also have access to Skype for Business for instant messaging and video calling, as well as Microsoft Teams and other new tools like Delve and Planner.

The differences begin with device management. Unlike Office 365, Microsoft 365 comes with a single console to manage users and devices. You can also automatically deploy Office applications to Windows 10 PCs.

The security tools are also missing from Office 365. The alternative comes with the ability to protect data across devices and secure access. You can also protect Windows 10 devices from risks such as malware with Windows Defender.  

[ARTICLE BY MANDY WANZA]

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Excel courses for staff

Tuesday, June 4th, 2019

The following 3 day Excel courses are available for SU staff exclusively: 

1, 2, 3 July  (Stellietech) Launchlab, STB

29, 30 31 July (Stellietech) Launchlab, STB

12,13,14 August (Stellietech) Gerga TYG

To register for these courses, go to the Sun-e-hr portal and click on SUN EMPLOYEE SELF-SERVICE => Training and Development => Course Catalogue => Information Technology

More information on the course. Any other enquiries can be sent to itkursus@sun.ac.za

 

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Free Microsoft online training

Wednesday, February 28th, 2018

We would like to remind staff that free online training is available via the Microsoft portal.

The following training options are available:

OneDrive Excel
Word OneNote
PowerPoint Microsoft Teams
SharePoint Access
Yammer Planner
Outlook Visio

If you want to make use of this self-help training guides and videos, you can access it on the Office support site.  

 

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Teach and Learn with MATLAB and Simulink

Wednesday, February 21st, 2018

Where Will MATLAB Take You Today?

Stellenbosch University has a Total Academic Headcount (TAH) license for MATLAB, Simulink, and add-on products. You may use these products for teaching, research, and learning. The license allows individuals to install the products on university-owned equipment, as well as personally owned computers.

Get Access Today: http://rga.sun.ac.za/firga/matlab.html

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New SUNLearn mobile app available for download

Wednesday, April 26th, 2017

Information Technology has developed a new SUNLearn mobile app which is now available for download. The app can be downloaded for Android, as well as iOS devices. It can also be downloaded by scanning the QR code to the right.  

SUNLearn is Stellenbosch University’s blended-learning platform. It is an open source, powerful, flexible and mobile-ready blended learning platform for learning and teaching. The system is easy to learn and use for both staff and students and an extensive user guide is also available. 

The SUNLearn mobile app can be used to:

– browse the content of your courses, even when offline,
– receive instant notifications of messages and other events,
– quickly find and contact other people in your courses,
– upload images, audio, videos and other files from your mobile device,
– view your course grades, etc.

Full features can be seen here.

Students who are new to the system can go to the Student training link where they will find various resources, videos and self-help guides. Keep in mind that when you use the SUNLearn mobile app on campus via Maties WiFi or the network, you will not be charged for any data and you will not need Inetkey for access.

The SUNLearn support team can be reached at learn@sun.ac.za or 021-808 2222.

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