%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R >> /XObject << /I1 17 0 R /I2 18 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20240513010521+00'00') /ModDate (D:20240513010521+00'00') /Title (IT-artikels) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 11 0 R 13 0 R 15 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 3652 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 270.701 521.469 476.033 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 271.076 520.719 475.283 re S 0.773 0.773 0.773 rg 61.016 617.359 m 550.984 617.359 l 550.984 618.109 l 61.016 618.109 l f 1.000 1.000 1.000 rg BT 278.868 698.693 Td /F1 10.5 Tf [(POST LIST)] TJ ET 0.200 0.200 0.200 rg BT 212.789 670.111 Td /F1 14.4 Tf [(INFORMASIETEGNOLOGIE)] TJ ET BT 221.824 643.466 Td /F1 11.7 Tf [(INFORMATION TECHNOLOGY)] TJ ET BT 61.016 583.841 Td /F1 14.4 Tf [(EFFECT OF INTERNET CABLE BREAK ON STELLENBOSCH )] TJ ET BT 61.016 566.258 Td /F1 14.4 Tf [(UNIVERSITY)] TJ ET 0.400 0.400 0.400 rg BT 61.016 546.451 Td /F3 9.0 Tf [(The recent internet speed problems that South Africans have been experiencing has been front page news since mid-)] TJ ET BT 61.016 535.462 Td /F3 9.0 Tf [(January. How has it affected the University community?)] TJ ET BT 61.016 515.473 Td /F3 9.0 Tf [(The short answer is that in most cases, we dont see any degradation in network performance at all. How is this possible, )] TJ ET BT 61.016 504.484 Td /F3 9.0 Tf [(one may ask? The answer lies in the redundant design of our international circuits, as implemented and managed by )] TJ ET BT 61.016 493.495 Td /F3 9.0 Tf [(TENET, the service provider for the tertiary education sector. When a particular network circuit is broken for some reason, )] TJ ET BT 61.016 482.506 Td /F3 9.0 Tf [(like the West African cable \(WACS\) in the current situation, the university traffic is seamlessly re-routed via another circuit, )] TJ ET BT 61.016 471.517 Td /F3 9.0 Tf [(Seacom, running along the East Africa coastline. Obviously, the risk of total network failure is enlarged by the current )] TJ ET BT 61.016 460.528 Td /F3 9.0 Tf [(unavailability of WACS \(and SAT3\), but up to now our services remained available without a hiccup. This can be seen )] TJ ET BT 61.016 449.539 Td /F3 9.0 Tf [(from the following graphs, which show constant traffic flow for the past week, 100% interface availability of the network, )] TJ ET BT 61.016 438.550 Td /F3 9.0 Tf [(spare capacity available and zero network errors reported.)] TJ ET BT 61.016 418.561 Td /F3 9.0 Tf [(Other network service providers often dont have this level of redundancy available, and may be more seriously affected. )] TJ ET BT 61.016 407.572 Td /F3 9.0 Tf [(That is why ISPs like Axxess, Afrihost and others have been struggling, and why some users might have experienced )] TJ ET BT 61.016 396.583 Td /F3 9.0 Tf [(communication problems at home, or while using other networks other than the campus network.)] TJ ET BT 61.016 376.594 Td /F3 9.0 Tf [(When will this situation normalise? The WACS cable on the coast of the Congo is currently being attended to by the cable )] TJ ET BT 61.016 365.605 Td /F3 9.0 Tf [(repair ship and TENETs estimation is repairs could be completed by 11 February.)] TJ ET 0.373 0.169 0.255 rg BT 61.016 345.616 Td /F3 9.0 Tf [(For regular updates and information on how the repair process works, follow TENET on Twitter.)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 61.016 344.465 m 440.654 344.465 l S 0.400 0.400 0.400 rg BT 61.016 327.127 Td /F3 9.0 Tf [([caption id="attachment_14153" align="alignleft" width="500"])] TJ ET BT 305.069 327.127 Td /F3 9.0 Tf [( TENET internet usage graphs[/caption] )] TJ ET BT 61.016 307.138 Td /F3 9.0 Tf [()] TJ ET BT 61.016 288.649 Td /F3 9.0 Tf [(Posted in:Communication,Connectivity,Internet | | With 0 comments)] TJ ET q 225.000 0 0 126.750 61.016 428.492 cm /I1 Do Q q 375.000 0 0 210.750 305.069 125.168 cm /I2 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Annot /Subtype /Link /A 12 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 428.4919 286.0157 555.2419 ] >> endobj 12 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/files/2020/01/mobile-phone-1709207_960_720.jpg) >> endobj 13 0 obj << /Type /Annot /Subtype /Link /A 14 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 344.7832 440.6537 353.9407 ] >> endobj 14 0 obj << /Type /Action /S /URI /URI (https://twitter.com/RENAlerts) >> endobj 15 0 obj << /Type /Annot /Subtype /Link /A 16 0 R /Border [0 0 0] /H /I /Rect [ 305.0687 125.1679 680.0687 335.9179 ] >> endobj 16 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/files/2020/01/tenet.jpg) >> endobj 17 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 169 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 10554>> stream JFIF``;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 82 C    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$," }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?((((((((+ύl| R "HA  NI@jjLC#ZeRǖ;B>sώV 8mbВPЩS(((((((((((((((((;UQ@UhcUwL 8GtZ 'Q2PC@h;.~]@4{Ȇq9]毫Yzt+xWs7R{rNɯ NJoY\iұnUq#q׏}q 8x v q\#]Û,]Zy`-K`ל}M/E;x3>;Nr?,dϥvX3G*}=PQ>'5ҵLHʮǠaOҵ8tc[ծ z+ciTs |[Zmݞ ,/cq61ׯ^hjV>qv BGS=Irhq֒9TWцC)"oOT.MBi#,#Oȍwx䌓=xw,5ޓm61kn-:YwvaZ^HtKr)" Qs5x:Hh.$|{,$?t#/XEk 'ٜ6͸OSҀ7u?oˤ < e\$Vy)>Q=يjFIxSe%4S9TzWWP,:,್ jAt@?R(-k֗.Ҵ OQw  $mh~'|,}SxQ(5` {~P'ܼA 76:j${g䵮5"V_O@GfmHaf&q+🈬<9\\Tq"rnH?jkĚ,%ׯf_0fIF`===+ծfc2D?"G<nM}ψ6 Xy&ޠvon{s2 ~j'VTlR.KuS3ʽÿS;sm.nhSd``t&>#7ĭP\GjV̩ch3<߃^@hP3EfE(( ( (QE_S5PMΜNgt'[ھJ?%!q4SNd=u_XT qn~8^ xjq&h>%SFу ?:%:/pCHB>ՖhFhB{{&f#͌Ǟ3e\Q}=h2յ!3Sksf 63CPc,k2 W8oU6kxxP) Ԗ[4r}< <[kw:]BXchYHbRn'C<4jQ붩$Np.Li<'w\L$B7!F8TsQ5 Yj7/͐?Bz zWVl,ts%K sq={W ʜn1КiYM9_'{Bd&2ГڼS^ SYRS(;t? 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Microsoft Teams meeting recordings will now be saved to OneDrive and SharePoint

Wednesday, October 7th, 2020

What does this mean?

Microsoft has opted to change the storage space where new Teams meeting recordings are stored on, and served from, to OneDrive and SharePoint (ODSP),  instead of Microsoft Stream. This change will occur in the next few months and more information will be made available at a later date.

How does this affect Stellenbosch University?

This change impacts the organisation in several ways:

  • New features

The move to ODSP immediately unlocks long-awaited features including external and guest sharing, with improved transcription quality, speaker attribution, transcript content search, and other features to follow in 2021.

  • Meeting storage

Non-Channel meetings will be stored in the OneDrive of the person who clicked the record button in a special folder labelled “Recordings” – that sits at the top of the recorder’s OneDrive. Channel meetings will be stored in a folder labelled “Recordings” under a folder named after the channel under the Team’s document library.

  • Permissions

All meeting invitees – except for external users – in non-channel meetings will automatically get a shared link to access the meeting recording. External users will need to be explicitly added to the shared list by the meeting organiser or the person that clicked the record button. For Channel meetings, permissions will be inherited from the owners and members list in the channel.

What should I do to prepare?

For now, you as the user should do nothing. This is an automated process being implemented on a server level. We at IT will be testing these new features extensively before any implementation will be made on the user environment. More information will be communicated at a later date.

[ARTICLE BY BRADLEY VAN DER VENTER]

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Teams: Useful links

Tuesday, August 4th, 2020

Due to the current situation many staff members have to switch to online platforms and there is a greater need for online meetings using Microsoft Teams. Below are a few convenient links with guides on how to use it.

Office 365 Training Center

Microsoft Teams help center

Planner Self-help guide

OneDrive help center

OneNote help center

Meetings in Teams

Schedule a meeting in Teams

Join a Teams Meeting (video)

Manage Meetings (Video)

Start an instant meeting in Teams

Share content in a meeting in Teams

Create instant meetings with Meet Now (video)

Record a meeting in Teams

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OneDrive for Business

Monday, June 22nd, 2020

What is OneDrive for Business?

OneDrive for Business is Microsoft’s file-hosting service that allows you to store, share and synchronise work files.  It is certified against the internationally recognised information security standards, but you are still responsible for using it in a safe and secure way.

Why use OneDrive for Business?

  • It provides 5TB of cloud storage space for each staff member and student. This means you have ample space to store your documents
  • Your data will always be available from anywhere, anytime, on any device with an internet connection
  • Your documents will also be backed up and safe if you have problems with your device’s hardware or if it gets lost or stolen.

How do I access OneDrive for Business?

All staff automatically has access to OneDrive and can be accessed in the following ways:

  • OneDrive desktop application

If you don’t have access to the OneDrive for Business application, you can download it here: https://microsoft.com/en-za/microsoft-365/onedrive/download.

  • Web Interface

Log on to Office365 with your email address and password.

  • OneDrive is also accessible via my.sun by clicking on the Office365 link or searching for Office365 in the search field.

What if I have been using OneDrive personal, Dropbox and other cloud storage options? 

You can keep on using them, but it is very important that you only use these storage options for your personal data.

OneDrive for Business and SharePoint online are available under the US MS Licence agreement for storage and sharing of institutional data. The storage and sharing of institutional data are not allowed on Dropbox, OneDrive personal or any other cloud storage

Important to know:

  • Familiarise yourself with copyright regulations. Make sure you know what you can store and share online.  SU copyright agreements do not extend to storing of documents protected under the copyright law on OneDrive for business or any other public store space.
  • You are entirely responsible for your own information. Be careful who you give rights and access to, as it will compromise your information if it’s visible to unwanted people.
  • You are responsible for synchronisation between online and local data. Synchronisation between online and local information needs to be set up correctly and done on a regular basis.
  • Keep in mind that access to cloud services when on campus will not incur any costs, but if you work from home your own data will be utilised.
  • If a staff member resigns or a student leaves the university, they will no longer have access to the information stored on their OneDrive. Remove any data stored on Microsoft One Drive and copy it on your own external hard drive or other online cloud storage, for example, Google Drive or Drop Box before you leave the university.

Further information:

https://www.agileit.com/news/benefits-of-microsoft-office-365-onedrive-business-collaboration/

 

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Residence WiFi renewal project

Monday, February 3rd, 2020

Over the past two years Information Technology’s network infrastructure team worked hard at ensuring that all SU campus residences are equipped to provide effective WiFi network access to students.

As the project is drawing to a close, we can recap and provide statistics.

Nearly 1500 WiFi access points were installed of which 571 over the December/January holidays. The last, outstanding WiFi hotspots will be installed during the June/July holiday time period.

The following number of WiFi hotspots were installed over the holidays:

Stellenbosch campus:

Huis De Villiers               67

Dagbreek                          89

Metanoia                          186

Huis McDonald               37

Helderberg installations will be completed at the end of February while Minerva is scheduled for the June 2020 slot. Due to construction at Goldfields installing WiFi points wasn’t possible, but is scheduled for when construction is completed. For more detail on current WiFi coverage on Stellenbosch campus, see below.

Tygerberg campus:

Franci van Zyl                  67

Hippokrates                     78

Elective students            15

Meerhof is currently being completed.

Worcester campus:

WiFi for whole building has been revamped  32

 

 

 

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Effect of internet cable break on Stellenbosch University

Monday, January 20th, 2020

The recent internet speed problems that South Africans have been experiencing has been front page news since mid-January. How has it affected the University community?

The short answer is that in most cases, we don’t see any degradation in network performance at all. How is this possible, one may ask? The answer lies in the redundant design of our international circuits, as implemented and managed by TENET, the service provider for the tertiary education sector. When a particular network circuit is broken for some reason, like the West African cable (WACS) in the current situation, the university traffic is seamlessly re-routed via another circuit, Seacom, running along the East Africa coastline. Obviously, the risk of total network failure is enlarged by the current unavailability of WACS (and SAT3), but up to now our services remained available without a hiccup. This can be seen from the following graphs, which show constant traffic flow for the past week, 100% interface availability of the network, spare capacity available and zero network errors reported.

Other network service providers often don’t have this level of redundancy available, and may be more seriously affected. That is why ISP’s like Axxess, Afrihost and others have been struggling, and why some users might have experienced communication problems at home, or while using other networks other than the campus network. 

When will this situation normalise? The WACS cable on the coast of the Congo is currently being attended to by the cable repair ship and TENET’s estimation is repairs could be completed by 11 February.

For regular updates and information on how the repair process works, follow TENET on Twitter.

Click for larger image

TENET internet usage graphs

 

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