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Soon?all staff and students?will be required to )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(use multi factor authentication to secure their information and the university)] TJ ET BT 360.149 626.431 Td /F4 9.0 Tf [(’s)] TJ ET BT 366.647 626.431 Td /F4 9.0 Tf [( network.)] TJ ET BT 403.160 626.431 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 606.442 Td /F1 9.0 Tf [(FREQUENTLY ASKED QUESTIONS)] TJ ET BT 211.532 606.442 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 586.453 Td /F1 9.0 Tf [(What is MFA?? )] TJ ET BT 61.016 566.464 Td /F4 9.0 Tf [(Multi-Factor Authentication adds a second layer of security to your account to ensure that your account stays safe, even if )] TJ ET BT 61.016 555.475 Td /F4 9.0 Tf [(someone else knows your password. This will mean that, for certain services, including Microsoft Outlook, Teams, etc. you )] TJ ET BT 61.016 544.486 Td /F4 9.0 Tf [(will be prompted to provide more information in order to authenticate your identity as a Stellenbosch University student or )] TJ ET BT 61.016 533.497 Td /F4 9.0 Tf [(staff member. )] TJ ET 0.373 0.169 0.255 rg BT 118.535 533.497 Td /F4 9.0 Tf [(More about MFA here.)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 118.535 532.346 m 208.571 532.346 l S 0.153 0.153 0.153 rg BT 208.571 533.497 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 513.508 Td /F1 9.0 Tf [(Why is it so important that I enrol for MFA?  )] TJ ET BT 61.016 493.519 Td /F4 9.0 Tf [(By enrolling for MFA)] TJ ET BT 142.538 493.519 Td /F4 9.0 Tf [(,)] TJ ET BT 145.040 493.519 Td /F4 9.0 Tf [( you ensure that your account is )] TJ ET BT 275.108 493.519 Td /F4 9.0 Tf [(more )] TJ ET BT 298.112 493.519 Td /F4 9.0 Tf [(secure.)] TJ ET BT 327.623 493.519 Td /F4 9.0 Tf [(  You are protecting your own data \(including your HR, )] TJ ET BT 61.016 482.530 Td /F4 9.0 Tf [(payment details, etc.\), your colleagues and the university.)] TJ ET BT 61.016 462.541 Td /F1 9.0 Tf [(How do I enrol for MFA?)] TJ ET BT 165.020 462.541 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 442.552 Td /F4 9.0 Tf [(By following the steps set out in the )] TJ ET 0.373 0.169 0.255 rg BT 204.593 442.552 Td /F4 9.0 Tf [(.pdf document.)] TJ ET 0.18 w 0 J [ ] 0 d 204.593 441.401 m 264.128 441.401 l S 0.153 0.153 0.153 rg BT 264.128 442.552 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 422.563 Td /F1 9.0 Tf [(What must I do if the document does not open? )] TJ ET BT 61.016 402.574 Td /F4 9.0 Tf [(If the document does not open, it could be due to a slow internet connection or you do not have a PDF reader \(e.g. Adobe )] TJ ET BT 61.016 391.585 Td /F4 9.0 Tf [(Acrobat\) installed. Please also clear your browser history or try to open the link in a different browser.?)] TJ ET BT 468.176 391.585 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 371.596 Td /F1 9.0 Tf [(How can a PDF reader be installed? )] TJ ET BT 61.016 351.607 Td /F4 9.0 Tf [(Please raise a request on the ICT Partner Portal that is available at)] TJ ET BT 327.641 351.607 Td /F4 9.0 Tf [( )] TJ ET 0.373 0.169 0.255 rg BT 330.143 351.607 Td /F4 9.0 Tf [(https://servicedesk.sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 330.143 350.456 m 445.694 350.456 l S 0.153 0.153 0.153 rg BT 445.694 351.607 Td /F4 9.0 Tf [( )] TJ ET BT 448.196 351.607 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 331.618 Td /F1 9.0 Tf [(What can I do if I have problems to enrol for MFA? )] TJ ET BT 61.016 311.629 Td /F4 9.0 Tf [(If you are struggling to )] TJ ET BT 152.564 311.629 Td /F4 9.0 Tf [(enrol)] TJ ET BT 172.571 311.629 Td /F4 9.0 Tf [( for)] TJ ET BT 185.576 311.629 Td /F4 9.0 Tf [( MFA, please )] TJ ET BT 241.097 311.629 Td /F4 9.0 Tf [(log a)] TJ ET BT 260.609 311.629 Td /F4 9.0 Tf [( request on )] TJ ET BT 308.138 311.629 Td /F4 9.0 Tf [(the)] TJ ET BT 320.648 311.629 Td /F4 9.0 Tf [( )] TJ ET 0.373 0.169 0.255 rg BT 323.150 311.629 Td /F4 9.0 Tf [(ICT Partner Portal)] TJ ET 0.18 w 0 J [ ] 0 d 323.150 310.478 m 395.672 310.478 l S 0.153 0.153 0.153 rg BT 395.672 311.629 Td /F4 9.0 Tf [( and a technician will contact you.?)] TJ ET BT 534.740 311.629 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 291.640 Td /F1 9.0 Tf [(When do I have to enrol for MFA? )] TJ ET BT 61.016 271.651 Td /F4 9.0 Tf [(Please )] TJ ET BT 91.031 271.651 Td /F4 9.0 Tf [(enrol)] TJ ET BT 111.038 271.651 Td /F4 9.0 Tf [( for MFA as soon as possible. It is critical that all our staff and students use two-factor authentication. )] TJ ET BT 61.016 251.662 Td /F1 9.0 Tf [(How will I know that I have successfully enrolled for MFA? )] TJ ET BT 61.016 231.673 Td /F4 9.0 Tf [(A confirmation message will be displayed on the last screen of the )] TJ ET BT 326.633 231.673 Td /F4 9.0 Tf [(enrolment)] TJ ET BT 366.647 231.673 Td /F4 9.0 Tf [( process.)] TJ ET BT 403.160 231.673 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 220.684 Td /F4 9.0 Tf [(You are now enrolled for Multi Factor Authentication.)] TJ ET BT 61.016 200.695 Td /F1 9.0 Tf [(What must I do if I don't see the  screens as indicated on the enrolment document? )] TJ ET BT 61.016 180.706 Td /F4 9.0 Tf [(Raise a request on the ICT Partner Portal at)] TJ ET BT 236.597 180.706 Td /F4 9.0 Tf [( )] TJ ET 0.373 0.169 0.255 rg BT 239.099 180.706 Td /F4 9.0 Tf [(https://servicedesk.sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 239.099 179.555 m 354.650 179.555 l S 0.153 0.153 0.153 rg BT 354.650 180.706 Td /F4 9.0 Tf [( )] TJ ET BT 357.152 180.706 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 160.717 Td /F1 9.0 Tf [(Will I be charged for the MFA authentication SMS's? )] TJ ET BT 61.016 140.728 Td /F4 9.0 Tf [(No, the SMS's are at the cost of the University.)] TJ ET BT 247.316 140.728 Td /F4 9.0 Tf [( )] TJ ET BT 61.016 120.739 Td /F1 9.0 Tf [(Can I enrol for MFA if I stay in an area without cell phone signal? )] TJ ET BT 61.016 100.750 Td /F4 9.0 Tf [(No, you need a cellphone with reception to enrol for MFA.)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type 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Sekuriteit

Eksterne e-posse onafgelewer

Donderdag, Mei 6th, 2021

Sedert verlede Vrydag, 30 April, was daar gevalle waar eksterne e-pos boodskappe nie in US personeel en studente se posbusse afgelewer is nie.  Hierdie boodskappe word deur Microsoft onder kwarantyn geplaas om sekuriteitsredes. Die probleem is aangemeld by Microsoft en ontvang dringende aandag van die Microsoft-ingenieurs, sowel as ons eie stelseladminstrateurs. 

Ons besef dat daar waardevolle boodskappe in die tou lê en sal daarom, as `n tydelike oplossing, hierdie boodskappe vanaf môremiddag (Vrydag, 7 Mei) 16:00 vrystel sodat dit in plaaslike posbusse afgelewer kan word.

Neem kennis dat daar ook spam en phishing tussen die boodskappe mag wees. Wees dus asseblief uiters versigtig wanneer hierdie boodskappe hanteer word.

Ons vra om verskoning vir enige ongerief en hoop dat die probleem so gou moontlik opgelos sal word.
Enige navrae in hierdie verband kan aangeteken word op die ICT Partner Portal.

POPIA: Hoe waardevol is jou persoonlike inligting?

Donderdag, April 15th, 2021

Persoonlike inligting het waarde – vir die individu, die navorser, die Universiteit, asook vir die kwaadwillige aanvallers.  Die eerste stap na die volledige beveiliging van persoonlike inligting behels ʼn behoorlike begrip van die waarde van die persoonlike inligting wat vir institusionele prosesse en navorsingsprojekte gebruik word. 

Vir die doel het die Afdeling Inligtingsoorsigbestuur ʼn aanlyn- instrument vir selfassessering van privaatheidsimpak geloods.  Met die instrument kan die gebruiker die waarde van die persoonlike inligting op grond van wetlike definisies bepaal asook hoe die inligting kwaadwillig misbruik kan word.  Die resultate bied verder ook riglyne vir die hantering van risiko’s verbonde aan die gebruik van persoonlike inligting met toegevoegde waarde. Die Afdeling bied gefasiliteerde impakassesserings vir meer komplekse en hoër prioriteit institusionele prosesse en navorsingsprojekte. 

Vir meer inligting besoek www.sun.ac.za/privaatheid of kontak privacy@sun.ac.za.

Lees ook ons vorige artikel, “Maak gereed vir Die Wet op Beskerming van Persoonlike Inligting” hier.

[Artikel verskaf deur Afdeling Inligtingsoorsigbestuur]

 

Verander jou wagwoord aanlyn

Donderdag, Februarie 25th, 2021

In die verlede was die IT Dienstoonbank die eerste plek wat jy gekontak het as jy jou wagwoord vergeet het (ons weet, dit gebeur met ons ook!) of as jy dit sommer net wil verander. Deesdae kan die Dienstoonbank ongelukkig nie meer wagwoorde verander nie weens sekuriteitsrisikos en baie streng data beskermingswette. (Jy kan hier meer lees oor die universiteit se eie Dataprivaatheidsregulasie)

Ons wil graag personeel en studente aanmoedig om voortaan van die Wagwoord Selfhelp webwerf gebruik te maak. Ons besef dat dit ongerieflik mag wees, maar dis belangrik dat ons hierdie prosedure volg vir beide julle en ons beskerming.

Die Wagwoord Selfhelp webwerf (www.sun.ac.za/password) bied twee opsies: 

  1. Change Password vir gebruikers wat weet wat hulle wagwoord is en dit wil verander.
  2. Reset Password vir gebruikers wat hulle wagwoord vergeet het.

Om die aanlyn Wagwoord Selfhelp funksie te gebruik, is dit belangrik dat jou selfoonnommer of `n alternatiewe e-posadres op Menslike Hulpbronne se rekords is. Daarsonder sal jy nie jou wagwoord kan verander nie. Hierdie inligting kan jy opdateer deur aan te teken op SUN-e-HR via die personeelportaal, http://my.sun.ac.za. of deur jou Menslike Hulpbronne kontakpersoon te vra.

Kies die My Profile skakel en dan Personal Information

Teken aan by SUN-e-HR.

Kies Basic Details – Update, Other, Personal Email Address 

of

Kies  Phone Numbers – Update

Tydens die wagwoord veranderingsproses word ‘n pinkode, bestaande uit 8 syfers, aan die persoon geSMS of met e-pos gestuur is (afhangende van die opsie wat gekies is). Die pinkode moet gebruik word op die wagwoord selfhelp webbladsy voordat ‘n nuwe wagwoord gekies kan word. Sodra ‘n wagwoord verander is, word die persoon per epos en sms daarvan in kennis gestel.

Indien die persoon nie die wagwoord verandering versoek het nie, moet hulle dadelik die IT Dienstoonbank kontak by 021 8084367.

BELANGRIK!

Indien jy tuis werk sal jy ook die volgende instruksies moet volg nadat jy jou wagwoord verander het om te verseker dat jou wagwoord op al jou toestelle en rekeninge gesinkroniseer is. 

 

(English) “PLEASE SUPPORT STIAS…” email causes a mail storm

Vrydag, Februarie 19th, 2021

Jammer, hierdie bladsy is nie in Afrikaans beskikbaar nie.

(English) Warning: Sextortion scam

Maandag, Februarie 1st, 2021

Jammer, hierdie bladsy is nie in Afrikaans beskikbaar nie.

 

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